Terms & Conditions
Last updated: September 2026
These Terms & Conditions apply to services provided by Anastasia Hourdas, Dietitian & Certified Intuitive Eating Counsellor, including 1:1 Nutrition Therapy, Intuitive Eating Counselling, introductory calls, group programs and other services offered through this website.
By booking or purchasing a service, you agree to these Terms & Conditions.
1. My Services
My services are designed to support you with nutrition, eating behaviours, your relationship with food, intuitive eating and related wellbeing goals.
Services may include:
- 1:1 Nutrition Therapy and Intuitive Eating Counselling
- Individual consultations
- Multi-session packages
- The Mindful Eating Program and other group programs
- Free introductory calls
- Educational resources and materials
The specific service you receive will depend on what you have booked or purchased.
2. 15-Minute Introductory Call
The complimentary 15-minute introductory call provides an opportunity for us to briefly discuss what you are looking for support with, answer questions about my services and determine whether working together may be a good fit.
The introductory call is not a nutrition consultation or medical assessment, and individual nutrition or health recommendations will not normally be provided during this call.
3. Bookings & Payment
Payment is required according to the price and payment terms displayed when you book or purchase a service.
Current prices are displayed on the website or relevant booking/payment page and may change from time to time. Any price change will not affect services you have already purchased unless otherwise agreed.
Payments may be processed securely through third-party payment providers such as Stripe.
4. 1:1 Nutrition Therapy Packages
Where you purchase a package of consultations, the package covers the number of sessions specified at the time of purchase.
Packages are intended for use by the person who purchased them and cannot normally be transferred to another person.
Any expiry period or specific conditions applying to a package will be communicated at the time of purchase.
5. Cancellations & Rescheduling
I understand that plans sometimes change.
If you need to cancel or reschedule a 1:1 appointment, please provide at least 24 hours’ notice.
Appointments cancelled with less than 24 hours’ notice, or appointments that are missed without notice, may be counted as a completed session and may not be refundable.
Where there are exceptional circumstances, please contact me and I will do my best to work with you.
If I need to cancel or reschedule your appointment, I will provide as much notice as reasonably possible and arrange an alternative time.
6. Mindful Eating Program
Registration in the Mindful Eating Program reserves your place in a small-group program running on specified dates and times.
Because places are limited and the program is delivered over a scheduled series of sessions, participants are encouraged to attend all sessions wherever possible.
If you miss a live session, a replacement individual session is not automatically provided.
Any recordings, catch-up options or alternative materials will only be available where specifically stated as part of the program.
7. Program Cancellations & Refunds
If you decide not to participate in a group program, please contact me as soon as possible.
Any refund available will depend on when cancellation occurs, whether the program has commenced, whether materials or resources have already been supplied, and any applicable consumer rights.
Once a program has commenced, refunds cannot be provided because your place has been reserved and program services and materials have begun to be provided.
Nothing in these Terms & Conditions is intended to exclude rights you may have under applicable consumer law.
If I cancel a program and cannot offer a reasonable alternative, you will be offered an appropriate refund for services that have not been provided.
8. Nutrition & Health Information
Information provided through consultations, programs, resources, emails or this website is intended to support nutrition and wellbeing and does not replace medical diagnosis or treatment.
Please inform me about relevant medical conditions, medications, allergies, diagnoses or other health information where these may affect the nutrition services you receive.
Where appropriate, I may recommend that you seek advice or assessment from your doctor or another qualified healthcare professional.
If you are experiencing a medical emergency, you should seek appropriate emergency medical care rather than relying on this website or my services.
9. Your Participation
Nutrition Therapy and Intuitive Eating Counselling are collaborative processes.
I will provide professional guidance, education and support, but individual outcomes vary. No specific health, behavioural or other outcome can be guaranteed.
You remain responsible for your own decisions and for seeking appropriate medical care where necessary.
10. Confidentiality & Privacy
Information shared during individual consultations will be treated confidentially, subject to applicable professional and legal obligations.
Personal information is handled in accordance with my Privacy Policy.
Because group programs involve other participants, everyone is expected to respect the privacy and confidentiality of other group members.
However, I cannot guarantee the actions of other participants outside the group setting.
11. Online Consultations
Services may be provided online using platforms such as Google Meet, Zoom or other appropriate technology.
You are responsible for having a suitable internet connection, device and private environment where possible.
Although reasonable steps are taken to use reputable technology providers, internet-based communication can never be guaranteed to be completely private or uninterrupted.
12. Intellectual Property & Program Materials
Any worksheets, handouts, presentations, exercises, videos, written materials or other resources provided as part of my services are for your personal use only, unless otherwise stated.
They must not be copied, reproduced, published, sold, shared publicly, distributed to others or used commercially without appropriate permission.
Some program materials may also be owned or licensed by third parties and remain subject to their respective intellectual property rights.
13. Website Information
I aim to keep information on this website accurate and current. However, information may occasionally change, and website content should not be considered individualised nutrition or medical advice.
Using this website does not establish a practitioner-client relationship.
A practitioner-client relationship begins only when you formally engage my professional services.
14. Testimonials
Testimonials and client experiences displayed on this website reflect the experiences of individual participants or clients.
They are not a guarantee that another person will experience the same results.
15. Changes to Services or These Terms
I may update these Terms & Conditions from time to time to reflect changes to my services, business practices or legal requirements.
The current version will be published on this website with the date it was last updated.
16. Contact
If you have questions about these Terms & Conditions, cancellations, bookings or your services, please contact:
Anastasia Hourdas
Dietitian & Certified Intuitive Eating Counsellor
Rhodes, Greece
Email: hello@anastasiahourdas.com
Anastasia Hourdas 